If you drag something over there or maximize a window, anything that is in that strip is missing. Got it. In the Amazon WorkSpaces client application, close the WorkSpaces client window by clicking the close X button in the upper-right corner.
 
 

 

Amazon workspace for windows 10

 

In that case, you can install the WorkSpaces client application just for yourself. If you have questions about which option to choose, ask your WorkSpaces administrator for guidance. When installing the client 4.

Use the following procedure to install the USB redirection driver. To install the USB redirection driver. Choose Next. Choose Install. You must have administrator privileges to install the driver. If you’re having trouble updating your WorkSpaces Windows client application to a newer version, use the following procedure to update your client application.

To update the WorkSpaces Windows client application to a newer version. On your local machine, open the Windows search box and enter registry editor to open the Registry Editor regedit.

Delete the SkipThisVersion registry key. When prompted to confirm the deletion, choose Yes , and then close the Registry Editor. If you have not already entered a registration code in the WorkSpaces Windows client application, do so, and then choose Amazon WorkSpaces , Quit Amazon WorkSpaces to close the client application. Restart the WorkSpaces Windows client application. You should be prompted to update the client.

Accept the update. The first time that you run the client application, you are prompted for your registration code, which is contained in your welcome email. The WorkSpaces client application uses the registration code and user name to identify which WorkSpace to connect to.

When you launch the client application later, the same registration code is used. To enter a different registration code, launch the client application, and then choose Change Registration Code at the bottom of the login page. Enter your user name and password in the login screen and choose Sign In. If your WorkSpaces administrator has enabled multi-factor authentication for your organization’s WorkSpaces, you are prompted for a passcode to complete your login.

Your WorkSpaces administrator will provide more information about how to obtain your passcode. If your WorkSpaces administrator has not disabled the Keep me logged in feature, you can select the Keep me logged in check box at the bottom of the login screen to save your credentials securely so that you can connect to your WorkSpace easily while the client application remains running.

Your credentials are securely cached up to the maximum lifetime of your Kerberos ticket. After the client application connects to your WorkSpace, your WorkSpace desktop is displayed. To enter a different registration code, launch the client application, and then on the menu bar, choose Options , Manage Registrations.

If your WorkSpaces administrator has not disabled the “Remember Me” feature, you are prompted to save your credentials securely so that you can connect to your WorkSpace easily while the client application remains running.

An interruption of network connectivity causes an active session to be disconnected. This can be caused by events such as closing the laptop lid, or the loss of your wireless network connection.

The WorkSpaces client application for Windows attempts to reconnect the session automatically if network connectivity is regained within a certain amount of time. The default session resume timeout is 20 minutes, but this timeout can be modified by your network administrator.

You can view your registration code and what Region your WorkSpace is in. You can specify whether you want the WorkSpaces client application to save your current registration code, and you can assign a name to your WorkSpace. You can also specify if you want Amazon WorkSpaces to keep you logged in to a WorkSpace until you quit or your login period expires.

In the Manage Login Information dialog box, you can see the registration code and Region information for your WorkSpace. Optional If you want the WorkSpaces client to remember your current registration code, select the Remember Registration Code check box.

Under Saved registration codes , select the WorkSpace that you want to name. Optional If you want WorkSpaces to keep you logged in until you quit or your login period expires, select the Keep me logged in check box. You can switch to full screen mode by choosing View , Enter Full Screen 3. While in full screen mode, you can switch back to window mode by moving the pointer to the top of the screen. The client application menu is displayed, and you can choose View , Leave Full Screen 3.

The WorkSpaces client applications support Japanese. In the WorkSpaces client application, open the Advanced Settings dialog box. Enter your desired language in the Select a language list and choose Save.

The maximum supported resolution depends on the number of displays, as shown in the following table. Graphics bundles support only a single monitor configuration with a maximum resolution of x If you have a high pixel density high DPI display, the client application automatically scales the streaming window according to your local DPI settings.

Configure your local machine to use multiple monitors. For more information, see How to use multiple monitors in Windows 10 in the Microsoft documentation.

Your WorkSpace should now be extended across your displays. Whichever display you have designated as your primary display is also the primary display in WorkSpaces when you enter full screen mode. Using full screen mode on only some of the displays in a multiple monitor setup isn’t possible. If your network requires you to use a proxy server to access the internet, you can enable your WorkSpaces client application to use a proxy for HTTPS port traffic.

The desktop streaming connections to the WorkSpace require ports and to be enabled, and do not go through the proxy server. Proxy servers that require authentication with a username and password are not supported. By default, the 3. The first time the client is launched, the device operating system proxy server setting is used. If you select another option for the proxy server, that setting is used for subsequent launches of the client.

If a proxy server is specified at both the operating system level and in the WorkSpaces client, the client setting is used. Starting with version 3. In versions 3. If you want to use a custom proxy server with the Windows client, we recommend upgrading to the latest version. In the Set Proxy dialog box, select the appropriate options, depending on which version of the 3.

Windows client version 3. If you select Don’t use proxy server , no proxy server is used when you access the internet. To use a proxy server, choose one of the following options, and then choose Save :. Use your device operating system settings — This option uses the proxy server settings for your operating system.

Windows client versions 3. If you deselect Use proxy server , no proxy server is used when you access the internet. If you’ve selected Use proxy server , choose one of the following options, and then choose Save :. To use a custom proxy server, choose Use proxy server , enter the URL or IP address and the port for the proxy server, and then choose Save.

By default, the 1. To specify a proxy server, use the following procedure. Your WorkSpace session ends, but the client application continues running in case you want to log in again. Your WorkSpace session ends, and the client application closes.

In the Amazon WorkSpaces client application, close the WorkSpaces client window by clicking the close X button in the upper-right corner. In the End Session dialog box, choose Yes. You can also log off of the WorkSpace. Choose Sign Out. The clipboard supports a maximum uncompressed object size of 20 MB. For more information, see I’m having trouble copying and pasting. When copying from a Microsoft Office app, the clipboard only contains the last copied item, and the item is converted into standard format.

If you copy content larger than KB from a Microsoft Office app, the app might become slow or unresponsive for up to 5 seconds. If you plan to upgrade to version 3. Then you can upgrade to version 3. We recommend that you leave hardware acceleration disabled in the Windows client. However, if you’re experiencing high CPU usage or slower performance when using the client, you might want to enable hardware acceleration in the client.

If you enable hardware acceleration in the Windows client, the following issues might occur with a few video driver versions:. The screen might not properly update on the WorkSpaces login page, or it might not properly update after you log in to your WorkSpace. You might see artifacts on the screen. Hardware acceleration should now be enabled. After you’ve enabled hardware acceleration in the Windows client, if the screen and mouse issues described earlier occur, clear the Enable Hardware Acceleration for Amazon WorkSpaces check box to disable hardware acceleration, and then restart the Windows client application.

WorkSpaces administrators can enable hardware acceleration in version 3. On your Windows computer not your WorkSpace , open the Windows search box, and enter registry editor to open the Registry Editor regedit. Choose Run as administrator. If you don’t have permission to run the Registry Editor as an administrator, contact your system administrator for assistance. When asked “Do you want to allow this app to make changes to your device? After you’ve enabled hardware acceleration in the Windows client, if the screen and mouse issues described earlier occur, delete the EnableHwAcc registry key to disable hardware acceleration, and then restart the Windows client application.

If you need to use version 3. Disabling hardware acceleration in Windows might affect the performance of other Windows applications.

In the Value data box, enter 1 to disable hardware acceleration , and then choose OK. If the DisableHWAcceleration registry key doesn’t exist, do the following:.

Select Avalon. In the Value data box, enter 1 to disable hardware acceleration , set Base to Hexadecimal , and then choose OK. If you need to enable hardware acceleration to improve the performance of other Windows applications, set the DisableHWAcceleration key to 0. The following table describes the changes to each release of the Windows client application. As a general security best practice, we recommend that WorkSpaces customers update client software as relevant patches become available to obtain the latest updates.

The driver includes important updates and we recommend that all users install it. Resolves the issue of users not being able to switch between Korean and English languages using the Alt key on a physical keyboard.

Client version 4. Attempting to install version 4. If you are on Windows 7 or Windows 8, update your OS or download the latest 32 bit client v3. This release includes fixes to custom login workflows with a URI and is recommended for all users. Fixes the reconnect page redirection after disconnection when Keep me logged in is selected. Disables hardware acceleration by default to address screen flickering and mouse mispositioning issues observed with certain display driver versions.

Version: It is an optional download, to be used by IT administrators, and not meant for use by end-users. Yes, I accept No. Your download will start immediately upon accepting this agreement. You may close this window once your download begins. Solutions Solutions. Digital Workspaces.

DaaS and VDI. Secure Access. Application Delivery. Content Collaboration. Collaborative Work Management. Boost Productivity Enable remote work Collaborate securely Digitize workflows. Small business and departments. Build your own digital workspace. Citrix online store Buy Citrix products, request a quote, or learn more about our products and subscriptions.

Download Citrix Workspace app Citrix Workspace app is the easy-to-install client software that provides seamless secure access to everything you need to get work done. Support Downloads Community. Success Center Get expert guidance, resources, and step-by-step instructions to navigate your path to the cloud.

Fundamental Training Learn about planning, deployment, and management of Citrix solutions, so you can maximize the value of your investment. Contact us. Sign in. Sign Out. Find Downloads. Select a product What’s new, fixed or updated Release notes. Workspace app for Windows overview.