Download the latest updates by visiting your antivirus software vendor’s website. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows. If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.

When you change your antivirus settings, this may make your PC vulnerable to viral, fraudulent, or malicious attacks. We do not recommend that you try to change your antivirus settings. Use this workaround at your own risk. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook.

If you also plan to perform file-level virus scanning of. Specify the user name, the primary SMTP address, and the password. Then, select Next. In this prompt, select the Don’t ask me about this again checkbox, and then select Allow. When you start Windows normally, several applications and services start automatically and then run in the background. These applications and services can interfere with Outlook.

A Selective Startup or “clean boot” process can help you identify problems that are caused by application conflicts. If you use the Selective Startup option in System Configuration, you can turn services and startup programs on or off individually to check whether the problem occurs the next time that you start your computer. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program does not run when you restart the computer.

Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista. For more information about performing a clean boot, see How to perform a clean boot in Windows. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation. Select the General tab, select Selective startup , and then clear the Load system services and the Load startup items check boxes. Select the Load system services check box, select OK , and then select Restart.

If the problem reoccurs after you restart the computer, do one or both of the following tasks, as necessary. In System Configuration, select the Services tab, select Disable all , select the check box for the first service that is listed, and then restart the computer. If the problem doesn’t reoccur, then you can eliminate the first service as the cause of the problem.

With the first service selected, select the second service check box, and then restart the computer. In reply to AndreasIacovou’s post on May 9, Still no resolution to this issue, do Microsoft not care about their customers???

I will not be renewing my subscription at this rate In reply to AndreasIacovou’s post on May 13, Hi, Thank you for replying and I apologize for the delay.

Thank You. In reply to Srinivasu Guntimadugu’s post on May 14, Thank you for your reply. I have completed the quick repair and the online repair but this has not resolved the problem. I look forward to your response.

In reply to AndreasIacovou’s post on May 14, Hi, Thank you for replying. In reply to Srinivasu Guntimadugu’s post on May 17, I am having the same problem. Started today. I have two accounts in outlook.

I’m hoping you can send a patch or something because not being able to email is debilitating. Outlook is supposed to be making email easier, not impossible. In reply to stevesireci’s post on May 19, Hi Steve, Can you help us in collecting the Application crash log files from event viewer and upload the log file on to SkyDrive so that we can check? In reply to deleted message.

Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Report abuse.

Details required :. Cancel Submit. Previous Next. Daniel Jackson. Hi, I would require additional information for further assistance: 1 Is this issue experienced only when you open a specific email? Is there any attachment in the email? If the issue reappears again, it will help you to determine which add-in is causing this issue. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

In reply to Daniel Jackson’s post on April 27, In reply to PhilipStratford’s post on December 27, In reply to gorio’s post on March 16, I have the same problem and disabled Outlook Social Connector add-in and the problem has stopped.

I have Outlook on Windows 7. Everything is up to date. Yesterday Nov 10 , Outlook started to crash unexpectedly.

Outlook crash or stop responding when used with Microsoft – Exchange | Microsoft Docs

 
4. Start Outlook client in Safe mode by referring to the following steps: a) For Windows XP, click Start, and then click Run. For Windows. Hi Tumuyo, Since the issue occurs after the Windows 10 automatic update, it is recommended that you check all the needed Windows updates via https://support.

[Microsoft outlook 2013 keeps closing free download

 
4. Start Outlook client in Safe mode by referring to the following steps: a) For Windows XP, click Start, and then click Run. For Windows. Hi Tumuyo, Since the issue occurs after the Windows 10 automatic update, it is recommended that you check all the needed Windows updates via https://support.