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Outlook won’t open or is stuck at loading profile – Microsoft Support – Question Info
Aug 06, · I had this issue as well with Outlook and Windows I had an exchange account and a gmail account linked up to Outlook. I did end up fixing it by removing the app data files and letting it redownload/recreate them. Steps: 1. Close Outlook. Go to your user profile folder. ‘C:/Users/[profilename]’ 2. Show hidden files. Nov 30, · Outlook will not automatically download new mail to inbox. Just purchased Outlook in a bundle and have never had it work properly regarding incoming email. It will not populate the inbox with new mail. There are only a couple of ways to get mail to show up. One is to toggle between “Work offline” and “Work online”. Jun 23, · I have a user who wants to use outlook but i cannot configure his outlook profile after profile creation outlook prompts for the credentials and doesn’t connect to the user mailbox. When i use outlook it works perfectly without any issue. .
Microsoft outlook 2016 cannot load profile free download
This all works when I start Outlook up in safe mode, which is further evidence that the problem is not the service authentication, it is a problem with the Office Outlook client application. I would like to know if you find this [KB] update installed in your computer? Let us uninstall the [KB] update and restart the system, then run the windows update and check if it helps.
I do have update KB However, when in Uninstall Programs, it does not appear. Is it a question of simply deleting all the related files? If an outlook. Office loaded in December, including Outlook. Successfully worked for a while, linked to my gmail account. After a week or so, Outlook “processes” endlessly and won’t start.
Luckily I can access email from web, using gmails. Unable to reach my Outlook file emails from former job that I saved and was hoping to refer to now. I finally figured out a way to get it to open and what is triggering the problem. But is it tremendously inconvenient. It happens every time there is a Windows 10 update.
This is a glitch they should really fix!!!! Rumor has it they are trying to get us to use the built in “Mail” in Windows But it isn’t as good for me because it endlessly asks me to update the Microsoft email info, and it doesn’t have a place for my Inbox folder files. I have to create a new name and put in at least one email address, use it once, and then I can go back to the original Outlook profile, which is preferable, because the new one goes all the way back and picks up old emails on the server.
Like I said, it’s tremendously inconvenient. But it works. I don’t think anyone at Microsoft is reading these, nor that they plan to FIX anything we write about here. Unless the stumble upon it themselves, it probably will not be fixed. I keep hoping for an update that comes along and it miraculously works again. Choose where you want to search below Search Search the Community.
I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi, Welcome to Microsoft Community. You may refer to the following link and check if it helps. Hi How are your urls defined autodiscover, oab, etc. Tuesday, June 23, PM. Hi Edward, Thanks for the reply! We have two exchange servers and internal load balancer as well. I have created test account and configured the outlook profile with office Wednesday, June 24, AM. Have you tried basic auth on IIS?
Hi Mohammed, When the Outlook profile cannot be configured, is there a specific error message? Please follow the steps below and see if the issue is resolved: 1. Please check if the autodiscover service is working as follows: 1 You could enter the URL of autodiscover into IE browser to see if it will respond to ” Invalid Request” 2 You could use ExRCA for testing, it can help you ensure that the Exchange server connection is set up correctly.
Please migrate the user to another database and try to configure Outlook profile again. Regards, Lucas Liu Please remember to mark the replies as answers if they helped.
Hi Edward, NOTE: Same user if configured with outlook it works fine but when configuring with outlook it prompts for credentials 1. Where i can check this setting? It continuously prompts for the password 3. No i have not tried the basic auth as other users outlook profiles are getting created Regards, Arif. Wednesday, June 24, PM. Hi there Okay so only 1 user? Hi Lucas, NOTE: Same user if configured with outlook it works fine but when configuring with outlook it prompts for credentials 1.
It continuously prompt for credentials 2. OWA and Mobile phone its logging in and working perfectly 3. If problems are encountered, it can provide detailed error information Its fine 4.
Hi there, No it doesn’t work on other machines as well. I tried upgrading the office to and again it prompts for credentials. I am not able to find where is the problem Regards, Arif. Thursday, June 25, AM. Hi there Have you tried to repair the mailbox? Hi Again, Repair of mailbox didn’t helped, I tried the registry change also but no luck Do you think its Active Directory user attribute problem? Hi Mohammed, Just to confirm, Can you check if the UPN and email address is same or different for the problematic user and also check the same for the test account which is working fine.
Thursday, June 25, PM. Hi Mohammed, Can you post the screenshot of the outlook connection status when you are getting the prompt? Hi Mohammed, According to the issue description, it’s more likely an AD account related issue. Monday, June 29, AM. Hi, Even i was doubting on AD account for this issue, Sure i will check and let you know. Thanks, Arif. Wednesday, July 1, AM. Quick access. Search related threads. Remove From My Forums. Answered by:.
Archived Forums. Sign in to vote. Wednesday, October 28, AM. Thursday, September 8, PM. Hi, If you create a new Profile, does the problem persist? Restart Outlook to check the result. If you have feedback for TechNet Support, contact tnmff microsoft. Thursday, October 29, AM. Thanks for the help! Saturday, November 7, PM.
The problem is only partially solved as I’ve now discovered. Monday, November 9, AM. I’m using cached mode which is what I always use. Thanks for the idea. Monday, November 9, PM.
Tuesday, November 10, AM. I ran an online repair the long one , no change. Thanks for the help. Thursday, November 12, PM. Saturday, December 5, AM.
Matt Do you mean the programs themselves run slowly? Saturday, December 5, PM. It works for me! Thursday, March 31, PM. Thanks for the tip. Sunday, June 12, AM. Do you mind elaborate a little bit. I have the same problem. I could not find the graphic option when I right clicked on outlook. Friday, September 9, PM. Usually I suggest opening a new thread as this one is a bit long.. Thursday, November 24, AM. If the problem persists, please reinstall” So, for now I have told her to be patient on the initial bootup, but that only a work around.
I appreciate any help someone may be able to give and will post if I find a solution. Thursday, December 22, PM. Cheers Peter. Thursday, February 2, AM. Monday, February 13, PM. Worked for me.. Friday, June 30, PM.
Very useful. Monday, July 10, PM. Monday, August 7, PM. Tuesday, August 29, AM. I attempted a few of the recommended fixes in this forum and they did not work for me. Friday, December 22, PM.
Exactly same thing happened to me. Good News. Thursday, December 28, AM. I had given up when i tried one last thing that worked for both laptop and desktop: 0 Launched in normal mode, disabled all addins, relaunched in normal mode and re-enabled addins.
So then i tried it a little more analytically on the laptop- 1 Launched Outlook normally and did everything in 0 and 3 – No luck 2 Launched Outlook in safe mode with everything set back to pre 0 and 3, relaunched normal mode – SUCCESS!!!
UPDATE- Slow loading profile returns frequently- Now I simply start outlook in safe mode and after that loads quickly – very frustrating having to do this.
Saturday, January 6, PM. Monday, January 8, AM. Hi all, I have a client who is having pretty much the exact same issue — Outlook loads extremely slowly. Any other ideas? Monday, January 8, PM. Hi MS, Pl look into this problem seriously and fix it asap.
Tuesday, January 9, AM. So far it’s transformed the load time to a few seconds. Wednesday, January 10, AM. Wednesday, January 10, PM. Thursday, January 11, PM. Wednesday, January 17, PM. I know this is a bit late, but IPv6 will cause this issue as well. Proposed as answer by jmvargas Sunday, February 4, PM. Thursday, January 18, AM. Oddly this fixed it for me too. Started in Safe Mode, closed the app, started normally, works fine. Thursday, January 25, PM.
Using Outlook bit Office Business. We will see if this solution holds in the coming days If not, I’ll submit a post. Saturday, January 27, PM. Hi, I got the same problem and also have the feeling it came with one of the Win10 Update in December recently.
MS Support Team: Can you help to confirm this issue? Thank you, slash. Saturday, February 3, PM. Thank you, slash I can confirm that this behaviour also affects local Exchange servers. At the time none had installed No common antivirus solution across the four companies. So far we have tried: Disabling hardware acceleration in normal mode.
The workaround “Starting Outlook in safe mode, d isabled hardware acceleration, unchecked “allow analysis of sent Problem quickly returns. Sunday, February 4, AM. Disabling IPv6 worked for me! Sunday, February 4, PM. Already disabled IPv6 before december.
Now reenabled and disabled again. No change for me regarding slow profile loading. Monday, February 5, AM. Edited by slash Monday, February 5, AM. Wednesday, February 14, PM.
I got this to fix by launching in safe mode outlook. At first I didnt think it was working beacuse the outlook window hung forever. But once I closed and reopened normally, it launches within a second or two now. Monday, February 26, PM. Does this state remain or has this hanging state appeared again with your Outlook? Tuesday, February 27, AM. Thursday, March 1, PM.
Outlook “Loading Profile” Issue – Microsoft Community
I have a user who wants to use outlook but i cannot configure his outlook profile after profile creation outlook prompts for the credentials and doesn’t connect to the user mailbox. Deleted the usermailbox from the exchange server and recreated new mailbox with same user alias name.
How are your urls defined autodiscover, oab, etc. Hope this helps. This can be beneficial to other community members reading the thread. But i am failing to configure it for few users, Do you think is it AD profile issue or Exchange Mailbox issue? What error are you getting? Does it say the account cannot be found or does it simply prompt you continuously for the password? Are you using these few users who cannot create Outlook profiles to try to log in on OWA?
If not, please try it. If problems are encountered, it can provide detailed error information. Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf microsoft.
NOTE: Same user if configured with outlook it works fine but when configuring with outlook it prompts for credentials. Okay so only 1 user? Then no need to check mapi over http. When the Outlook profile cannot be configured, is there a specific error message? It continuously prompt for credentials. You could use ExRCA for testing, it can help you ensure that the Exchange server connection is set up correctly. Its fine. Will try this command. Look below, it is for exchange but outlook , maybe the registry change works for you if it is only 1 user having this problem:.
Just to confirm, Can you check if the UPN and email address is same or different for the problematic user and also check the same for the test account which is working fine. Also, you can compare the AD account and Exchange mailbox properties of the test account and the problematic user.
Can you post the screenshot of the outlook connection status when you are getting the prompt? Are there any common characteristics of these problematic accounts? For example, are they in the same OU? Meantime, you could check event logs, for example application, security and system event logs to see if there is any issue account related error. If you have any questions or needed further help on this issue, please feel free to post back. If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier.
Can you do Test Email Auto Configuration test for the user? Considering that only a few users have this problem, you could try to export the mailboxes of these users, then create new mailboxes for these users, and finally import the exported data into the users’ existing mailboxes. For more information you could refer to: Procedures for mailbox imports from. I am writing here to confirm with you how thing going now? If the above suggestion helps, please be free to mark it as an answer for helping more people.
You could share your solution and mark them or the helpful reply as answer, this will make answer searching in the forum easier and be beneficial to other community members as well.
Sorry this didn’t help. Thanks for your feedback. I have done this step using the more complete scan: repair the Outlook app to scan and repair the corrupted files. Have had support staff take remote control of my PC and double checked all settings to no avail. Also checked all settings with them. The Office proplus is about 2 weeks old and has never worked correctly regarding the failure. I have had several local computer “nerds” try to resolve this but none have found the solution.
Thank you for the information. Have you tried reinstalling your Office ? If not, we suggest that you perform this action for us to check if that works. Choose where you want to search below Search Search the Community. Any help appreciated! This thread is locked.
You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Ariel Acu Microsoft Agent. Kindly provide us the following information: Can you tell us the Office version that you own?
Can you also tell us how is your account set up in the Outlook app? How satisfied are you with this reply? Thanks for the idea. Monday, November 9, PM. Tuesday, November 10, AM. I ran an online repair the long one , no change. Thanks for the help. Thursday, November 12, PM. Saturday, December 5, AM. Matt Do you mean the programs themselves run slowly?
Saturday, December 5, PM. It works for me! Thursday, March 31, PM. Thanks for the tip. Sunday, June 12, AM. Do you mind elaborate a little bit. I have the same problem. I could not find the graphic option when I right clicked on outlook. Friday, September 9, PM. Usually I suggest opening a new thread as this one is a bit long.. Thursday, November 24, AM. If the problem persists, please reinstall” So, for now I have told her to be patient on the initial bootup, but that only a work around.
I appreciate any help someone may be able to give and will post if I find a solution. Thursday, December 22, PM. Cheers Peter. Thursday, February 2, AM. Monday, February 13, PM. Worked for me.. Friday, June 30, PM. Very useful. Monday, July 10, PM. Monday, August 7, PM. Tuesday, August 29, AM. I attempted a few of the recommended fixes in this forum and they did not work for me. Friday, December 22, PM. Exactly same thing happened to me. Good News. Thursday, December 28, AM.
I had given up when i tried one last thing that worked for both laptop and desktop: 0 Launched in normal mode, disabled all addins, relaunched in normal mode and re-enabled addins. So then i tried it a little more analytically on the laptop- 1 Launched Outlook normally and did everything in 0 and 3 – No luck 2 Launched Outlook in safe mode with everything set back to pre 0 and 3, relaunched normal mode – SUCCESS!!! UPDATE- Slow loading profile returns frequently- Now I simply start outlook in safe mode and after that loads quickly – very frustrating having to do this.
Saturday, January 6, PM. Monday, January 8, AM. Hi all, I have a client who is having pretty much the exact same issue — Outlook loads extremely slowly. Any other ideas? Monday, January 8, PM. Hi MS, Pl look into this problem seriously and fix it asap. Tuesday, January 9, AM. So far it’s transformed the load time to a few seconds. Wednesday, January 10, AM. Wednesday, January 10, PM. Thursday, January 11, PM. Wednesday, January 17, PM.
I know this is a bit late, but IPv6 will cause this issue as well. Proposed as answer by jmvargas Sunday, February 4, PM. Thursday, January 18, AM. Oddly this fixed it for me too.
Started in Safe Mode, closed the app, started normally, works fine. Thursday, January 25, PM. Using Outlook bit Office Business. We will see if this solution holds in the coming days If not, I’ll submit a post. Saturday, January 27, PM. Hi, I got the same problem and also have the feeling it came with one of the Win10 Update in December recently.
MS Support Team: Can you help to confirm this issue? Thank you, slash. Saturday, February 3, PM. Thank you, slash I can confirm that this behaviour also affects local Exchange servers. At the time none had installed No common antivirus solution across the four companies. So far we have tried: Disabling hardware acceleration in normal mode. The workaround “Starting Outlook in safe mode, d isabled hardware acceleration, unchecked “allow analysis of sent Problem quickly returns.
Sunday, February 4, AM. Disabling IPv6 worked for me! Sunday, February 4, PM. Already disabled IPv6 before december. Now reenabled and disabled again. No change for me regarding slow profile loading. Monday, February 5, AM. Edited by slash Monday, February 5, AM. Wednesday, February 14, PM. I got this to fix by launching in safe mode outlook.
At first I didnt think it was working beacuse the outlook window hung forever. But once I closed and reopened normally, it launches within a second or two now. Monday, February 26, PM. Does this state remain or has this hanging state appeared again with your Outlook? Tuesday, February 27, AM. Thursday, March 1, PM. Outlook hangs on loading profile for over 2 minutes. Creating a new Outlook profile. Quick repair. Full repair gave me an error and used Microsoft’s tool to remove all office projects and re-installed everything.
Deleted the Outlook folder including all OST files and let things get re-created. Disable hardware acceleration. Started outlook. Disabled all COM add-ins.
Disk Cleanup 9. Disabled IPv6. Tried the “Run this program in compatibility mode for” on the shortcut. I also you recommend to just disable any network adapter you’re not using. Tuesday, March 13, AM. Good idea, but unfortunately this did not solve my issue. It seems there is something more behind this really annoying problem. Friday, March 16, AM. Wednesday, March 21, AM.
Outlook won’t open or is stuck at loading profile – Related Topics
I had Office Pro Plus on my Windows 10 laptop and then upgraded to http://replace.me/9667.txt It wasn’t an inplace upgrade though because of some technicality I first had to uninstall loac installing Now I’ve noticed that the load time of my Outlook peofile is at least 3 times as long as it was with Downlload This is before it gets to mastering autodesk autocad 2015 the add-ins and is where it says loading profile.
I have an Office account as my main microsoft outlook 2016 cannot load profile free download and I have 2 shared mailboxes attached to Outlook.
This is exactly as it was with Outlook Is this just the way it is with Outlook or is there something I can do to at least cut по этой ссылке profile load time back to what it was with Outlook ? I had the exact microsoft outlook 2016 cannot load profile free download I actually never figured it out but I had a problem with the laptop that caused me to have to reformat and reinstall everything. So whatever was causing Outlook to open slowly before will never be known.
It now opens right up. You can try to start Outlook in safe mode to check fre this is add-ins related I know it’s before loading add-ins, give this microskft try anyway :. Please mark the reply as an answer if you find it is helpful. Since this was a new profile microsoft outlook 2016 cannot load profile free download with the install of Office I thought I’d try safe mode first since I didn’t see micrlsoft creating another new profile would make a nepali keyboard for windows. So I started Outlook in safe mode and it started up very quickly.
That was nice! So I closed it loaad microsoft outlook 2016 cannot load profile free download it in regular mode making sure the process was closed by looking in Cxnnot Manager. And to canot surprise it opened up quickly as well!
I closed it and reopened it again and it again opened up quickly. Very nice! I don’t know what opening Outlook in safe mode does but it appears to have fixed whatever was causing the very slow profile load. We’ll see what happens the downloa time I reboot my PC and see if Outlook still opens quickly. Once past that the rest loads quickly. I’ve tried starting it in Safe Mode as on my personal PC as well as creating a new profile.
No dice. My personal profile has 4 email accounts in fere. My work profile has only my work account and 2 shared mailboxes which load also.
So while the problem with Peofile loading the profile slowly is now fixed on my personal PC, it’s not fixed on my work laptop and I’m still looking for a fix for that as I’d rather have that one fixed so it loads quickly.
You can also perform a clean boot on your personal PC, check if microsoft outlook 2016 cannot load profile free download micgosoft are interfering with Outlook:. I then uninstalled Officedeleted the profile via the control panel and reinstalled Office No change and quite to my surprise Outlook opened with my profile even though the Control Panel said there were none!
Now when I started Outlook it made me create a new profile. However it still takes a long time for the profile to load so something else must be going on. I really miceosoft doing clean boots because they’re so tedious and take forever as you re-enable items one by one windows 10 iso 1909 find the culprit. I may have no choice but that’ll wait for a day when I have the time. I increased our internet speed and tried many suggestions in other posts.
Still very very http://replace.me/9602.txt on ALL computers and very very irritating. I spend a lot of money for Office each month and I may have to switch back to the older version or just look for microsoft outlook 2016 cannot load profile free download options. I am open to advice that works.
Do you mean the programs themselves run slowly? What specifically is slow about them? My sole issue with Office so far is starting Outlook on this one computer. I haven’t seen any speed issues on any other computer or even on this one computer except for loading Outlook. Restarting outlook in safe mode and then in normal mode seems working. Outlook opens much quicker now! I installed O2K16 on about a dozen computers in my office about a vannot ago. All are OK except that Outlook takes a very long time 3 minutes to open when first executed after rebooting.
If you wait for the 3 minutes, it opens fine and works OK. However, as the secretary on this PC is impatient as so frequently happens and thinks she didn’t really click it and does so again, then you have the PC trying to execute fee copies of Outlook and we know that doesn’t work and it generates the error message “The operation failed due to an installation problem. Restart Outlook and try again. If the problem persists, please reinstall”. So, for now Prkfile have told жмите to cannnot patient on the initial bootup, but that only a work around.
Once it executes correctly, it is OK from then on for the downloae of the day. This is a 32 bit machine with 4GB and a quad processor with plenty of disk space and no fancy graphics card, just a plain vanilla Dell machine.
Same problem – Microsoft outlook 2016 cannot load profile free download suspect it’s something to do with having multiple outloook opening. Can you mmicrosoft whether you have a single mailbox, of delegated microsoft outlook 2016 cannot load profile free download to others on the slow-opening Outlooks? I disabled the hardware graphics acceleration per Melon’s recommendation and it worked! Outlook was taking a full 2 minutes to open prior to checking the box on “disable hardware graphics acceleration”.
Now it microsoft outlook 2016 cannot load profile free download under 10 seconds. Another cause for this is when using two-factor authentication with Office, but Outlook used the standard user password during profile creation 2106 than an app password. In this case, Outlook will go through the 2FA verification the first time and authenticate the device, but profile loads can be slow after that.
Recreating the profile with an app password rather than the normal account password will resolve this issue. The solution to my problem was an add-in that was checked and was causing Outlook to hang when opening. Here are the steps I took to correct the problem:. Автору cannot open microsoft outlook 2019 free разделяю a screenshot or make a list of the add-ins that are checked I took a photo with phone.
Uncheck all 206, OK, close Outlook and launch Outlook like you would normally do. In my case this was the fix and I micosoft able to figure out which add-in was causing the problem. For me the add-in that was causing the problem was Leap File.
I had to call Leap File support so they can correct the problem. Good luck and I hope this helps. My Outlook suddenly became very slow “loading profile” for my exchange account on 1and1. This affected both my laptop and desktop running Windows I tried all the various ideas, new profile, new ost, safe http://replace.me/13268.txt, disabling addins- Nothing worked. I had given up when i tried one last thing that worked for both laptop and desktop:. I cannot discern what makes me lucky this time Slow loading profile returns frequently- Now I simply start outlook in safe mode and after that loads quickly – very frustrating having to mlcrosoft this.
I am using Outlook on Windows 10 and got the same problem. I have tried so many about 20 tips with no success. Only one thing that works is to turn off the network before open Outlook.
After Outlook done opening, turn the network on again. This is just a trick and you will get tired of it as you need to do that everytime. Actually the problem happened to me after the the update came out and MS did not fix that in больше информации. I am not sure if and caused the problem or other root microsoft outlook 2016 cannot load profile free download. But the problem happened again next day.
So tired for outllok two months with this problem. Thanks MichaelinFlorida, I followed your steps: 01234 and 5. It works good for me. But that is fine for me. I would tell you more about my story. I got same problem on both my desktop and laptop. Try many things on both with no luck. I then uninstalled and reinstalled on both. For some reason my desktop got the version and works perfect, of course without security and feature updates up to I temporary disable autoupdate on my desktop.
My laptop did not outlooi butand problem is still cannoot. Today I tried your above steps on my laptop. It works for me and hopefully problem won’t come back. Microeoft MS, please look into this very popular problem and fix it asap, hopefully in update or 20016. I have a client who is having pretty much the exact same issue — Outlook loads extremely slowly.